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Cancellation and Refund Policy

Cancellations and Refund Policy to buyers:

  • Cancellations of counseling services must be conducted before services are rendered. There will be no return on counseling services that have been rendered over 30 minutes. 
  • Any cancellation made within 24 hours of counseling services will only acquire half of the amount of the return. 
  • All reasons for cancellations are accepted as long as request are made 48 hours before service.
  • Process of return will be same as payment.
  • Full refunds only for products that have not been used and returned.
  • Partial refund for products that have been used.
  • Products can be returned and/or exchange for other products free of cost (shipping does apply).

Office: (225)777-8121

Office email: hhcognitive@gmail.com 

Client portal: https://hhcognitive.clientsecure.me 




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